475 Winter Street Waltham, MA 02421 | Studio (781) 216-8986 | Mobile (781) 530-4796 | email@example.com
RESERVATION: Please sign up here to reserve your space in class. Space is not guaranteed unless you are in the class roster. Occasionally, we may have to cancel class up to 1 hour before start time due to low registration or inclement weather. Advance registration closes 30 minutes before class.
DROP-IN: Drop-ins are allowed if there is space. Please check our class online schedule before you head to the studio. A full class will be shown on the website schedule as “Waitlist only”. If the "SIGN UP" button disappears, then the wait list is also full.
WAITLIST: Clients on the waitlist will be notified by email OR text message up to 3 hours before class. After that time, we will contact you by email, phone or text if still would like to be added to class if a space opens up.
EARLY CANCELLATION: Starting January 1,2018, reservations for ALL CLASSES MUST be cancelled online, by phone or email8 HOURS BEFORE CLASS.
LATE CANCELLATION: Failure to meet the cancellation window above will result in a loss of 1 class for numbered packages OR a $15 Late Cancel Fee for members with unlimited class packages regardless of reason.
NO-SHOW: Failure to attend a reserved class is a no-show and considered the same as a Late Cancel.
STUDIO CLASS CANCELLATION: We reserve the right to cancel classes up to 1 hour before class time due to low enrollment, teacher emergencies or inclement weather. We will notify by email or text message all clients with a reservation and post cancelled classes on social media.
INCLEMENT WEATHER: In case of snow/inclement weather, please check the online schedule 1 hour before class for any cancellations. We will try our best to keep the classes open as long as the roads are plowed and instructors are able to get to the studio. In some cases, we may offer live streaming virtual classes that you can attend from home on your laptop with a camera, iPad or from your smartphone. We will send an email, post updates on Facebook, Twitter and Instagram. Please note that you will not get charged the late cancel fee if you are registered and class is cancelled. If the snow may impact your ability to come to class, please cancel your reservation 8 hours before class start to avoid a late cancel fee.
FREE CLASSES: Advance reservation is also required for any free class. If you cannot attend, please cancel 8 hours before class so that we may accommodate other clients and also as a courtesy to the instructor.
CLASS PARTICIPATION: For your safety, you should arrive at least 5 minutes before class start and plan to stay for the whole class. Please reschedule your class if you will be more than 10 minutes late or have to leave early. Cell phones are allowed during class only with instructor permission and must be on “vibrate.” We recommend barefoot or sticky socks for all classes except when specified in our class description.